When choosing a provider to host your website—choose wisely.
Here are a few things to keep in mind:
- When you phone in, do you speak with a person or an auto-prompter?
- What other forms of support do they offer (email, chat, SMS)?
- What guarantees do they have for downtime (SLA’s)?
- Is their technical support staff knowledgeable in helping you resolve your website issues?
- Are they local?
- Have you asked for references from existing hosting customers?